Frequently Asked Questions

Got Questions? Good.

We built this page so you can get answers fast and get back to building your business.

About the Kits

About the Kits

5 questions
What's actually in one of these kits?

Everything you'd need to open the doors. Think business plan templates, financial spreadsheets, menu pricing calculators, vendor checklists, branding files in Canva, permit guides, launch day playbooks, and a whole lot more. No fluff, just the stuff that actually moves you forward.

Is this a digital product or do you ship me something?

It's 100% digital. You get instant access the moment you buy, so you can start working on your business today instead of waiting on a box in the mail.

What file formats should I expect?

A mix of what works best for each tool. Spreadsheets are in Excel and Google Sheets, documents are in PDF and Google Docs, and design assets are in Canva templates. If you've ever used Google Drive, you'll feel right at home.

Do I need special software to use any of this?

Nope. Free tools like Google Workspace and a free Canva account will open everything. If you already have Microsoft Office, that works too.

How many templates and files are we talking?

The Food Truck Kit includes 50+ individual assets. Business plan, financial model, menu engineering tool, social media templates, SOPs, permit trackers, the works.

Buying

Buying

4 questions
How much does it cost?

The Food Truck Startup Kit runs between $297 and $497 depending on the tier you pick. That's less than one hour with most restaurant consultants, and you get to keep everything forever.

What payment methods do you accept?

All major credit and debit cards, plus Apple Pay and Google Pay at checkout. Everything runs through secure, PCI-compliant processors so your info stays safe.

What's your refund policy?

30-day money back guarantee, no weird hoops. If you crack open the kit and decide it's not for you, shoot us an email within 30 days and we'll refund you.

Do you offer team or bulk pricing?

Yeah, if you're buying for multiple locations, partners, or a consulting client roster, email us and we'll put together something fair. We like helping people help more people.

Using Your Kit

Using Your Kit

4 questions
Where do I start once I buy?

Open the Welcome Guide first. It's the roadmap that tells you which files to tackle in what order so you're not staring at 50 templates wondering what to do.

Can I customize everything to fit my concept?

Yes, that's the whole point. Every template is built to be edited with your brand, your menu, your numbers, your market. Nothing's locked down.

What if I'm not super tech savvy?

You'll be fine. If you can open a Google Doc and type your name, you can use this kit. The templates do most of the heavy lifting and we include short how-to notes on the trickier pieces.

How long does it take to work through the whole thing?

Most folks get through the core planning pieces in 2 to 4 weeks working on it part-time. If you're full-steam ahead, you can move a lot faster.

About Opening Day

About Opening Day

4 questions
Who's behind Opening Day?

Dustin Lack, former CMO of Dickey's Barbecue Pit. He spent years helping hundreds of operators launch and grow, and built Opening Day so solo founders could get that same level of playbook without the big-brand price tag.

Why should I trust this over free stuff on YouTube?

Free content is great for ideas, but it leaves you stitching 40 tabs together at 2am. This kit is the actual tools and templates, organized in the order you need them, built by someone who's done it at scale.

What types of hospitality businesses do you cover?

Food trucks are first up. Restaurants, bars, coffee shops, ghost kitchens, and catering kits are on the way. If you want to be first in line for the next one, get on our email list.

Are more kits coming?

Yep, a bunch. We're shipping new kits regularly, and anyone who buys one kit gets early access and a discount on the next.

Technical

Technical

4 questions
How do I actually get the files after I buy?

You'll get an email right after checkout with your access link and login. Everything lives in a clean, organized folder you can browse, copy, and download whenever you want.

Will I lose access after a while?

No. Once it's yours, it's yours. You can copy the files to your own Drive or download them to your computer so you've always got them.

Do I get updates if you improve the kit later?

Yes. When we update a template or add a new resource to a kit you already own, it shows up in your folder automatically. No extra charge.

How do I get help if something's broken or I'm stuck?

Email us. A real person reads every message and usually gets back to you within a business day.

Still Stuck?

Still Have a Question We Didn't Cover?

Send us a note and we'll get you sorted. A real person reads every message and usually gets back within a business day.

Email the Team
hello@openingdaykit.com
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